Overview |
You have been invited to Spark, which is the future of deployed ordering and inventory management technology. As Spark will be rapidly evolving, we will not exhaustively cover how to use the platform herein, but early adopters report that navigating and using the app is intuitive. Don't be afraid to just click around the app to explore how it works.
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Connect to WiFi
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Spark requires WiFi in the store to sync with MR Williams and to print. Open the Settings app, navigate to WLAN, ensure WLAN is on, and then select the WiFI network for the store. Depending on how the store WiFi is setup, you may only need to enter a password, but some stores, often in larger store chains, may have additional requirements to connect a device to WiFi.
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Download
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Spark will come loaded on the device left in your store. If you can't find the app on the home screen (first screen you see when powering on and unlocking the device), please tap the "app launcher", which is the white circle with 6 dots / or white "^" up arrow at the bottom-center of the home screen. This will open a screen of all apps on the device. Scroll through this screen to find Spark. If still you can't find the app, please call for further assistance.
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Get Started
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The first time Spark is opened, you will need credentials that links the app to the store you're authorized to order for. These credentials are created by M.R. Williams and once entered, will only need to be re-entered if the app is deleted or you get a new phone. If Spark prompts for credentials, please call Customer Support for credentials, and then enter them following the below steps:
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Order
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With Spark you can use the built-in scanner (triggered with the press of the physical blue button on the side of the device) to scan in a grocery order. You may also create a template of items you routinely order. Both methods can be used interchangeably to complete a single order. Before beginning a order for the day, always ensure you did a sync earlier in the day.
Other order methods and suggested orders: Spark also has many order history driven order methods and regardless of order method will also suggested an order QTY. These features are not yet active, but we will provide you with some guidance on using these features when enabled on your device. |
Order Check-in
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Order check-in is provided as a way for you to verify your delivery. The invoice will appear on the device the morning of delivery.
If there were discrepancies, they will be noted on a report that both your corporate office receives, as well as Customer Support. |
Print
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With Spark you can print shelf-tags using a standard 8.5x11 inch laser printer and custom shelf-tag label stock we've commissioned specifically for you. You can order this label stock using item #90159.
For Spark we are recommending a Brother HL series printer that supports Google's Cloud Print (most any new WiFi printer from Brother supports this). Visit the Printer Setup page for more detailed printer setup instructions:
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