Overview |
Ahead of using Ember the first time you will need to Download the app onto your smartphone and add Sync Credentials so that the app knows who you are. If you haven't done so, first visit this Quick Start page to review Download and Get Started instructions. The following is provided to help you through a first order and to handle any related questions or issues that may come up.
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Input Method
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In several places throughout Ember you will need the ability to quickly input barcodes from product or shelf-tags. We have provided several options for whatever works best for you.
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Camera Scanner Tips
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Using the camera to scan is a quick alternative to using a keyboard to manually enter barcodes, but the initial learning curve may be steep for some users. Store lighting conditions or quality of device optics can also add to or reduce this initial learning curve.
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Bluetooth Scanners
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A bluetooth scanner is entirely optional but can help speed up scanning. We recommend the Unitech MS912 line of scanners, which are compact, available through various outlets online, and affordable. The current model is the "MS912+". You will need to follow the instructions provided by the manufacturer for pairing the scanner. If you opt for the MS912, you may use the instructions we provide here.
Ensure that the scanner you use has UPC-E to UPC-A conversion enabled, otherwise some product barcodes will not be recognized when scanned. |
Sync Errors
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When a sync does not complete error free, it can be for a number of reasons. Below are a few situations and how to handle them.
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Order
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With Ember you can use the camera on your phone to scan in a grocery order. You may also create a template of items you routinely order. Both methods can be used interchangeably to complete a single order.
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